Privacy Policy

Introduction

TELLOO Team is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information:

   • Registration Data: When you register as a customer, store owner, or delivery personnel, we collect personal information such as your name, email address, password, and other relevant details.
   • Location Data: We collect location details to provide delivery services. For delivery personnel, location data is collected even when the app is not in use.
   • Payment Information: Payment details are collected to process transactions securely.

2. Usage Data: We collect information about how you use the App, including the features you use, the actions you take, and the time, frequency, and duration of your activities.

3. Device Information: We collect information about your device, including IP address, operating system, device type, and app version.

How We Use Your Information

We use the information we collect for various purposes, including:

1. To Provide and Maintain Our Service: Ensuring the App functions as intended and providing customer support.
2. To Process Transactions: Facilitating purchases and payments through the App.
3. To Improve Our Services: Analyzing usage patterns to enhance user experience and functionality.
4. To Communicate With You: Sending updates, notifications, and other relevant information related to your use of the App.
5. To Ensure Safety and Security: Protecting users, investigating suspicious activity, and enforcing our terms and conditions.

How We Share Your Information

1. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
2. With Other Users: If you register as a store owner or delivery personnel, certain information (such as your name and contact information) may be visible to customers.
3. For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet or electronic transmission is entirely secure, and we cannot guarantee its absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Users may request deletion of their account, in which case all personal data will be permanently removed from our servers, except as required by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

1. Access and Update: You can access and update your personal information through your account settings.
2. Deletion: You can request the deletion of your account and personal data.
3. Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions provided in the emails.

Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at skillzuppp@gmail.com.

By using the App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.